Scholaxia Privacy Policy

Effective Date: 1^st May 2026
Platform Name: Scholaxia
Website: www.scholaxia.com

1. INTRODUCTION

Scholaxia (“we,” “our,” “us”) is committed to protecting the privacy of all users, including students, schools, teachers, parents, and marketplace participants.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.

By using Scholaxia, you agree to the practices described in this policy.

2. INFORMATION WE COLLECT

We may collect the following types of information:

2.1 Personal Information

• Full name
• Email address
• Phone number
• School name and class level
• Profile details (for students, teachers, or schools)

2.2 Account & Usage Information

• Login details
• Test results and academic performance
• Competition participation data
• Learning activity (courses taken, time spent, progress)

2.3 Payment Information

• Payment records
• Transaction details

Note: We do NOT store sensitive financial details like card PINs. Payments are processed through secure third-party providers.

2.4 Marketplace Information

• Buyer and seller details
• Product listings and transaction history
• Delivery information

2.5 Device & Technical Data

• IP address
• Browser type
• Device information
• App usage data

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and manage Scholaxia services
• Create and manage user accounts
• Deliver CBT exams and learning content
• Organize competitions and challenges
• Facilitate marketplace transactions
• Process payments
• Improve platform performance and user experience
• Communicate updates, offers, and important notices
• Detect and prevent fraud or misuse

4. INFORMATION SHARING

We may share your information with:

4.1 Service Providers

• Payment processors
• Hosting and cloud service providers
• Technical support partners

4.2 Schools & Educational Partners

• Student performance reports may be shared with registered schools or parents (where applicable)

4.3 Marketplace Participants

• Buyer and seller details may be shared to complete transactions

4.4 Legal Requirements

We may disclose information if required by law or to:

• Protect our rights
• Prevent fraud
• Comply with legal obligations

5. DATA PROTECTION & SECURITY

We implement appropriate security measures to protect your data, including:

• Secure servers
• Data encryption
• Access control systems

However, no system is 100% secure. Users are responsible for protecting their login credentials.

6. DATA RETENTION

• We retain your data only as long as necessary to provide our services.
• Academic records may be stored for performance tracking.
• You may request deletion of your data (subject to legal and operational requirements).

7. CHILDREN’S PRIVACY

Scholaxia is designed for students, including minors.

• We collect student data under school or parental supervision.
• Schools and parents are responsible for ensuring proper consent.
• We do not knowingly collect data from children without appropriate authorization.

8. YOUR RIGHTS

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

9. COOKIES & TRACKING

We may use cookies and similar technologies to:

• Improve user experience
• Track platform usage
• Store user preferences

You can disable cookies in your browser settings, but some features may not work properly.

10. THIRD-PARTY LINKS

Scholaxia may contain links to third-party websites or services.

We are not responsible for their privacy practices. Users should review their policies separately.

11. CHANGES TO THIS POLICY

• We may update this Privacy Policy from time to time.
• Users will be notified of significant changes.
• Continued use of the platform means acceptance of updates.

12. GOVERNING LAW

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including applicable data protection regulations.

13. CONTACT INFORMATION

For questions or data requests:

For inquiries or complaints:
Email: Scholaxialive@gmail.com
Phone: 09079343919, Address: ikeja lagos state, 6 ekanya street, uyo, Aks.etc.

14. CONSENT

By using Scholaxia, you consent to the collection and use of your information as described in this Privacy Policy.